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Support and Training
No solution is complete without support and training. Any switch to new systems and software has cost implications – whether it is from Microsoft Office 2003 to OpenOffice.org or Microsoft Office 2007 – arguably, the re-training requirements of moving to MS Office 2007 are far more than those of moving to OpenOffice.org! We will be happy to provide customised training for your systems and your requirements, at your site, meaning the training is applicable to your systems, not 'generic' software, allowing your staff to reach full productivity that much faster. We also provide support for our solutions and systems based on OSS software and will be pleased to negotiate a support solution that suits your requirements. We provide a helpdesk ticketing system providing easy to follow updates on your queries and issues.
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